Lightroom FAQs

 

What payment methods are accepted?

PayPal, Visa, Mastercard, and American Express are all accepted.

 

How do I download the presets?

Once payment is complete you can immediately download the presets. You will also immediately receive an email with a download link.

 

How do I install Lightroom Presets?

First, you need to unzip the downloaded file. On Windows, right-click the file and choose "extract all". On Mac, double click the file to automatically extract it. Some Macs are configured to unzip files automatically upon download.

Next, follow these install instructions:

Windows

Open Lightroom

Go to: Edit • Preferences • Presets

Click on the box titled: Show Lightroom Presets Folder

Double click on Lightroom

Double click on Develop Presets

Copy the folder(s) into Develop Presets

Restart Lightroom

Mac

Open Lightroom

Go to: Lightroom (upper left of screen)• Preferences • Presets

Click on the box titled: Show Lightroom Presets Folder

Double click on Lightroom

Double click on Develop Presets

Copy the folder(s) into Develop Presets

Restart Lightroom

 

Which versions of Lightroom are compatible?

All of the presets on Presets Galore are compatible with Lightroom versions 4, 5 and 6. This includes the Lightroom version that comes with Creative Cloud.

 

What if I lose my presets or change computers?

Prior to changing computers, you can save your presets to an external storage device such as a thumb drive or a CD. You can then move them to your new computer. If you lose your presets due to a computer crash, or for any other reason, please contact me and I will resend them to you manually.

 

What file types are compatible with the presets?

All of our presets are compatible with both jpeg and RAW images.

 

Are the presets compatible with both PC and Mac?

Yes, the presets are compatible with both PC and Mac. Lightroom uses the exact same file type for both platforms.

 

Can I get a refund?

Yes. While it is industry standard to not grant refunds on digital products, I am willing to grant a refund anytime within the first 30 days of purchase.

However, please contact me if you need any help prior to requesting a refund. I am always happy to provide any support needed.

 

Can I use the presets for commercial work?

Yes, you can use the presets for personal and commercial work, with no attribution required (although it is always appreciated).

However, you may not share or sell the actual presets or any derivative presets. Presets Galore products are protected by copyright and other intellectual property laws.

However, you may share the free presets and actions, provided you provide attribution and link to the original on my site.

 

How do I purchase with a PayPal account?

From the "Your Cart" page click on "Check Out". 

Your Cart page

Next, Click on the yellow "Check out with PayPal" button. If you have a coupon code enter it in the upper right and click "Apply" before clicking the PayPal button.

Once payment completes you can immediately download your product(s). You will also receive an email with a download link.

Check out with PayPal and discount code.

 

How do I purchase with a credit card?

On the "Checkout" page fill out your email address and billing address. Enter a coupon code if you have one on the right side of the page.

Then, click "Continue to Payment Method". Fill out your credit card details and then click "Complete Order".

Once payment completes you can immediately download your product(s). 

 

How do I purchase with a credit card through PayPal?

From the "Your Cart" page click on "Check Out".

Checkout page

Next, Click on the yellow "Check out with PayPal" button. If you have a coupon code enter it in the upper right and click "Apply" before clicking the PayPal button.

Once on the PayPal screen click "Pay with Debit or Credit Card".  

Once payment completes you can immediately download your product(s). You will also receive an email with a download link.

paypal pay with credit card

 

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