Frequently Asked Questions

What payment methods are accepted?

PayPal, Visa, Mastercard, American Express, Discover, JCB and Diners Club are all accepted.

You can also use PayPal without a PayPal account to purchase with a credit card. To pay using this method: Choose PayPal as your payment method during checkout.Click "Pay with Debit or Credit Card".Fill out your details to complete the transaction.

How do I download my purchase?

Once payment is complete you can immediately download your purchase. You will also get an email with a download link.

What if I change computers or lose my download?

Prior to changing computers you can save your download to an external drive such as a thumb drive. Then reinstall on your new computer. If you lose your download due to a computer crash please contact me and I will send the file manually.

Can I use Presets Galore products for commercial work?

Yes, you can use your purchased product for both personal and commercial work, with no attribution required (although it's appreciated). However, you may not sell or share your purchase or any derivatives. You may share the free downloads provided you give attribution and link to the original on Presets Galore.

Can I get a refund?

While it is industry standard to not grant refunds on digital products, I am willing to refund within 5 days of purchase. Please contact me with any questions prior to requesting a refund. I am always happy to give fast and thorough support.

How do I install Lightroom presets?

First, you need to unzip the downloaded file:

Windows: right-click the file and choose "extract all".

Mac: double click the file to automatically extract it. Some Macs are configured to unzip files automatically upon download.

Next, follow these install instructions:

Windows: Open Lightroom

Go to: Edit • Preferences • Presets

Click on the box titled: Show Lightroom Presets Folder

Double click on Lightroom

Double click on Develop Presets

Copy the folder(s) into Develop Presets

Restart Lightroom

Mac: Open Lightroom

Go to: Lightroom (upper left of screen)• Preferences • Presets

Click on the box titled: Show Lightroom Presets Folder

Double click on Lightroom

Double click on Develop Presets

Copy the folder(s) into Develop Presets

Restart Lightroom

Which versions of Lightroom are compatible?

Lightroom 4, 5, 6, and CC (Creative Cloud)

Which file types are compatible with Lightroom presets?

JPEG, TIFF and RAW

Are Lightroom presets compatible with both PC and Mac?

Yes, Lightroom presets are cross-platform will work with both PC and Mac.