Frequently Asked Questions
What payment methods are accepted?
PayPal, Visa, Mastercard, American Express, Discover, JCB and Diners Club are all accepted.
You can also use PayPal without a PayPal account to purchase with a credit card. To pay using this method: Choose PayPal as your payment method during checkout.Click "Pay with Debit or Credit Card". Fill out your details to complete the transaction.
How do I download my purchase?
Once payment is complete you can immediately download your purchase. You will also get an email with a download link.
What if I change computers or lose my purchase?
Prior to changing computers you can save your download to an external drive such as a thumb drive. Then reinstall on your new computer. If you lose your download due to a computer crash please contact me and I will send the file manually.
Can I use my purchase for commercial work?
Yes, you can use your purchased product for both personal and commercial work, with no attribution required (although it's appreciated). However, you may not sell or share your purchase or any derivatives. You may share the free downloads provided you give attribution and link to the original on Presets Galore.
Can I get a refund?
Yes, you can request a refund anytime within 7 days of purchase. Please contact me if you need any help using your purchase. I provide fast, thorough and friendly customer service.